Management/Leadership

Kenexa research shows the impact that managers and senior leaders can have on employees and their overall satisfaction with their organization and engagement levels. Kenexa uses both the Management Effective Index and the Leadership Effectiveness Index to evaluate employees’ perceptions of how effective their managers and leaders are.

The Management Effectiveness Index measures the extent to which the manager displays the fundamentals of managerial competence: doing a good job at managing the team’s work and the team itself, and being perceived as a leader.

The Leadership Effectiveness Index measures the extent to which senior managers gain employees’ confidence through their decisions, actions and communications, keep employees well informed regarding company direction, and are seen as having the ability to deal with the organization’s challenges.